In recent years, EFTPOS machines have become increasingly popular for businesses of all sizes. They offer convenience and security for customers, making them an attractive option for retailers. But with so many options on the market, how do you choose the best EFTPOS machine for your company?
Here are some things to consider when selecting an EFTPOS machine:
1. Customer Service:
Choose a service provider that offers reliable customer support and technical assistance. Find out what level of ongoing service is provided and the cost of any additional services. Are you able to contact a representative from the company to ask questions? Or will you struggle to get help when something goes wrong?
Of course, security is everything these days. With this in mind, ensure you have a secure EFTPOS machine to protect customer data. Find out what kinds of security features are available, such as encryption and two-factor authentication.
Consider the cost of your EFTPOS machine as well. It’s important to have a budget in mind before making a purchase. Calculate the cost of installation, maintenance, and any additional accessories you may need, such as extra paper rolls or card readers. Fortunately, you will now find fee-free EFTPOS machines where you can pass all transaction costs on to the customer as a surcharge – say goodbye to card processing fees.
Before buying a machine, do some research and read reviews about the various companies. It’s important to choose a reputable provider who can help you with any concerns or questions you may have about the machine, as well as provide reliable customer service.
5. Payment Methods:
Next, customers like to use all major payment methods, including debit cards, credit cards, and NFC/contactless payments. Make sure the EFTPOS machine you purchase is capable of accepting all types of payments. Furthermore, customers also like to pay with mobile devices and even smartwatches these days, so accommodate them wherever possible.
Does the EFTPOS provider offer any form of integration with your existing systems and tools? This could be helpful in keeping track of payments, providing invoices, and other uses. If the EFTPOS machine does not integrate with your existing systems, you may want to consider a different provider.
7. Battery and Connectivity:
This is another important factor to consider when selecting an EFTPOS machine. Make sure the machine you select has a long battery life and can connect to both Wi-Fi and cellular networks. Also, check to see if the machine supports NFC technology for contactless payments. The longer the battery life, the less you have to worry about charging in the middle of the day.
With all these considerations in mind, it’s important to shop around and find the best EFTPOS machine for your business. Compare features, costs, and warranties of different machines to make sure you’re getting the best value. And, if possible, try out a few models in person before making your decision. This will give you an up-close look at the machine’s interface and performance.
Go and find the solution that will transform your company this year!